Delivering reliable, high-quality adult social care to local citizens is an essential service provided by Local Authorities. Monitoring your care Providers against agreed contracts is vital to supporting vulnerable people.
Initially working with the 11 Councils in the ADASS East region, the PAMMS Quality Assurance model was designed to replace manual monitoring systems, improve Provider assessment for all parties and bring data together in one place to facilitate benchmarking and market shaping. Read our case study.
The solution has revolutionised the way Provider quality assurance data is collected and shared, using an interactive, automated process. It's also had a significant impact on service quality.
See how Quality Assurance works