Powerful tools to change the way you deliver care

Customer Zone

Quality Assurance

Provider Assessment & Corrective Action Planning

PAMMS Quality Assurance allows you to monitor care Providers against agreed contract standards giving you an interactive, automated process and a single point of truth. It is proven to increase care quality.   

“We have experienced a 26% improvement across outcome domains using PAMMS Quality Assurance.”

Luton Council

Delivering reliable, high-quality adult social care to local citizens is an essential service provided by Local Authorities. Monitoring your care Providers against agreed contracts is vital to supporting vulnerable people.

Initially working with the 11 Councils in the ADASS East region, the PAMMS Quality Assurance model was designed to replace manual monitoring systems, improve Provider assessment for all parties and bring data together in one place to facilitate benchmarking and market shaping. Read our case study.

The solution has revolutionised the way Provider quality assurance data is collected and shared, using an interactive, automated process. It's also had a significant impact on service quality. 

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See how Quality Assurance works