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HAS Technology launches '12 Digital Days of Christmas' to recognise care workers who have gone the extra mile

Here at HAS Technology, we’re hoping to spread some seasonal joy by launching our ‘12 Digital Days of Christmas’ campaign.

We know 2020 has been especially challenging for the care sector and technology has been more important than ever.

So, here at HAS Technology we’re hoping to spread some seasonal joy by launching our ‘12 Digital Days of Christmas’ campaign. Over the past few weeks and months, we’ve been working with customers to identify those care workers who have gone the extra mile – it’s been very difficult to narrow it down but we’ve finally got our shortlist and we will be sharing their details throughout December here and across social media.

Each winner will receive £100 shopping voucher with our thanks.

1. Sandy Taylor, SRS Care Solutions

We’re delighted to say our first Christmas star is Sandy Taylor from SRS Care Solutions.

Sandy, who was also recently announced as the winner of Scottish Care’s ‘Emerging Talent’ award for his work within mental health for SRS, was nominated by Gail Millar, Director of Care at SRS Care Solutions.

Gail said: “Sandy, alongside his team, supports the wellbeing of colleagues as he acts as a mental health champion, promoting them to be physically and mentally well within their jobs as well as supporting his own group of service users. Sandy decided to study to become a mental health champion so that he could learn how to better support those in his care and give back to the community. He was keen to be able to develop strategies to help individuals on their toughest days and help them achieve their goals as well as creating a positive place to work. We are so proud of Sandy and all he has achieved.”

2. Dawn Harrington, Mayday Homecare (Bolton Division)

We're delighted to announce our second winner is Dawn Harrington from Mayday Homecare (Bolton Division).

Dawn, who has achieved her NVQ levels 2 and 3 in health and social care, was nominated by Rakesh Patel who said she has been a 'model employee' since joining the company in 2001. 

Rakesh said: "Dawn is a very caring person, she shows great empathy to our clients and is very supportive to our new employees, guiding them through the do’s and don’ts in their first week in care and beyond. Dawn is a model employee when it comes to using the Call Monitoring systems we have in place and records actual logs where she is able, always achieving percentages in the very high 90s. She is an incredible asset to our team and we are very lucky to have her.”

In response, Dawn said technology has been a huge asset to her this year. 

She said: “Technology has played a vital part for us all this year, but for me, it’s allowed me to keep in contact with friends and family during the pandemic, and it’s also allowed me to continue to do my job as a Home Care Support Worker in a safe and secure manner. Now more so than ever it’s been important to keep track of where we have been and the technology we have in place for Call Monitoring allows for this to continue.”

3. Pat Baxter, Angels CMS in Long Eaton

We're delighted to announce our third winner is Pat Baxter from Angels CMS in Long Eaton. Pat was nominated by her manager, Linda Tizzard. 

Linda said: “Pat came to us from working in Residential Care and really absorbed the training and needs of Domiciliary Care. She is so committed and reliable, and picks up extra work and goes out whatever the weather, and goes above and beyond for the job. 

"She is so amenable to her clients, and will take on tasks outside of just care delivery, and is caring and meticulous and consistently logs very high numbers of calls with the CM app. Finally to add to all this, she does her job on a bicycle!”

4. Carmarthenshire County Council Domiciliary Care Service

Recognised for their commitment, our next nomination was a team effort. Care workers in the Domiciliary Care Service at Carmarthenshire County Council were nominated by Nicola Jones, Project & Programmes Officer, Department for Communities.

Nicola said: “Thankfully the roll-out of the new CM system was implemented before the unfortunate Covid-19 pandemic. This system and new way of working has made the Service much more efficient in terms of changing rotas and notifying staff in real time to ensure all care visits are undertaken. 

"With this new technology we have ensured appropriate safeguarding of both staff and service users through the use of mobile handsets for staff and call monitoring of visits for our service users.  In addition, the fantastic commitment from everyone within our Service and coupled with the advantages of the new system, the Service continues to work through the Covid-19 challenges whilst maintaining all important care visits to our most vulnerable.”

5. Careful Care (Wales & SW)

Number five is another team effort, nominated by their manager Andy.

Andy said: “My incredible staff have always gone above and beyond the call of their duty, but perhaps never more so than over the last ten months. They have selflessly, tirelessly and professionally attended the most vulnerable members of our community without fail, risking their own lives during the deadliest of pandemics. Words cannot describe how grateful and proud I am of every single one of them.”

6. Sally Scuffham, Team Manager 24/7 Respite Pine Lodge, Independence Matters

Among many worthy nominations from Independence Matters, Sally Scuffham has been chosen as our sixth winner.

Sally joined Pine Lodge as Team Manager 24/7 Respite at the beginning of the pandemic and has made a difference to her colleagues and customers during the most challenging circumstances. She is described as a true heroine that deserves recognition.

7. Lesley Telfer, 1st Homecare, Dumfries

Struggling to identify just one worthy winner, the team at 1st Homecare, Dumfries picked a name out of a hat and that name was Lesley Telfer, who was taken by surprise by the generous gift. 

Julie Stuart, Service Manager at 1st Homecare, Dumfries, said: “I think it is a lovely thing that HAS Technology has done for the users of the system. It is an additional gift that we have been able to give our team due to the companies generosity and was greatly appreciated when I spoke with Lesley.

"The app has been new to our organisation this year but so far is receiving great feedback from staff with how quick and easy it is to log in and out of visits. It means that whilst they are completing this process they can still interact more freely with the individuals we support due to the simple process of the tags. On behalf of everyone at 1st Homecare I would like to say 'thank you' and we look forward to working with you more in 2021.”

This story will be updated regularly as new winners are announced.

HAS Technology would like to take this opportunity to offer our thanks and best wishes for the season to everyone involved in the delivery of care services.